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WorthIT Fixed Asset's
Service Package
Our Client Services group is eager to provide users
with technical assistance for WorthIT Fixed Asset
products in order to help them maximize their investment
in Fixed Asset Management. The WorthIT Fixed
Asset Technical Support Package is an annual support
service, providing users direct access to the WorthIT
Fixed Asset Client Services group via phone, e-mail and
fax.
“The
support team promptly answers all
questions and assists in any necessary
corrections.”
Paul Shipley
Azteca Mexican Restaurant
User Help-Desk Support
Software Support covers all non-code
related issues.
Some of the issues managed by M.R.S. Support are
covered under the terms of the support agreement and are
therefore non-billable.
Others are not covered by the support agreement
and are billable.
It is important that the customer understand the
difference between these two types of issues and also
the role they play prior to calling M.R.S. Support.
“They respond quickly,
confidently, and accurately.”
Controller - James Crawford
The American Board of Anesthesiology, Inc.
Software Maintenance
General Questions regarding maintenance
releases, upgrades and fixes. Specific issues relating
to application of an upgrade or fix.
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